FAQ Image

At Mission Club, we understand that you may have questions about our programs, events, and services. Below are some of the most commonly asked questions to help guide you.

01

What sports does Mission Club offer?

Mission Club offers a wide variety of sports, including:

  • Skating (both recreational and professional)
  • Swimming
  • Cricket
  • Badminton
  • Football
  • Basketball
02

How do I register for an event at Mission Club?

You can register for any of our events through the following ways:

  • Visit our website's Events section and find the event you’re interested in.
  • Follow us on social media for registration links shared before each event.
  • You can also contact our customer support team via phone or email to assist with your registration process.
03

Does Mission Club offer certification programs?

Yes, we provide both Beginner and Intermediate Certification programs for all the sports we offer. These certifications happen on a regular schedule:

  • Beginner Certification: Every 3 months
  • Intermediate Certification: Every 6 months
04

How can I become a member of Mission Club?

To become a member, you need to:

  • Fill out the Membership Registration form on our website.
  • Submit the necessary documents, including identification and proof of address.
  • Pay the membership fee according to your selected category (Individual, Family, etc.).
05

Are there any discounts for long-term memberships?

Yes, we offer a discount on memberships for 6-month and 1-year terms. The discount is applied at checkout:

  • 6-month membership: 10% off
  • 1-year membership: 20% off
06

Can I transfer my membership?

Yes, memberships are transferable under certain conditions:

  • The transfer must occur within the first 30 days of membership.
  • A transfer fee will apply.
07

What should I bring to my first sports session?

For your first session, please bring:

  • Your sports kit (appropriate attire for the sport you’ll be participating in).
  • A valid ID and your membership card.
  • A water bottle and any necessary protective equipment (if applicable).
08

How do I cancel my membership?

If you wish to cancel your membership, you can:

  • Contact our customer support team.
  • Fill out the cancellation form on the website.
09

What are the working hours of Mission Club?

Our operating hours are as follows:

  • Monday - Friday: 8:00 AM to 8:00 PM
  • Saturday - Sunday: 9:00 AM to 6:00 PM
10

Is there a parking facility available?

Yes, we have ample parking space available at our facility. Parking is free for all members during their session times.

11

Do you offer coaching for children?

Yes, we offer coaching for children of all age groups. Our dedicated children's programs include:

  • Skating
  • Swimming
  • Football
12

Do you host tournaments?

Yes, we host several tournaments throughout the year, including:

  • Annual Skating Championship
  • Cricket Invitational
  • Football and Badminton Tournaments
13

How can I book a sports session?

You can book your sessions through the following ways:

  • Via the online portal on our website.
  • By contacting our customer support team.
14

Can I get a refund for a session?

Refunds for sessions are allowed under these conditions:

  • The session is canceled at least 48 hours in advance.
  • The refund request is made via the support team.